FAQ

Shipping

How much is shipping?

We ship worldwide absolutely free! 

Do you ship internationally? 

Yes.

How do I get my tracking number?

Tracking numbers are available after the order has been shipped and are available upon request. 

How do I track my package?

You can check on the status of your order at any time by visting our Track Order page. 

How long does it take for an order to arrive?

Orders typically take 3-5 days to process. Once your order is processed, it will be sent out for shipment and is estimated to arrive within 5-10 business days. Due to current events, shipping times may be delayed by 3-7 business days. Please contact us if you have any questions about your order. 

Where does my order come from?

Typically, we ship out orders from the United States. Due to increasingly high demand and shipping issues due to Covid-19, we may utilize our international warehouses as well to ensure your order is fulfilled and shipped on time. 

 

 

 

Return Policy

Basic Refund Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. To be eligible for a refund, your item must be damaged, or show signs of a manufacturing mistake. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

What do I do if I received the wrong product or my product is defective? 

We will immediately correct your issue without hesitation. Please contact us at info@maloneusa.com and we will make it right with you. 

 

 

 

 

Still have questions?

Don't hesitate to contact us at info@maloneusa.com